Small Business Online Backup - Features

Small business online backupFeature break-down for the small business online backup providers MozyPro, IDrive Pro (Business), and FirstBackup. Typically these plans have better support than home versions of the same plan. Protect your business today!

 

MozyPro

MozyHome Features  
 
X
-- Automatic or scheduled backups
X
-- Local backup via Mozy 2xProtect™
X
-- Submit tickets and chat live with technical support
X
-- File encryption during backup and storage
X
-- Bandwidth throttling
X
-- In-client, in-Windows, web-based, & DVD restores
X
-- Desktop/laptop support for Windows and Mac
X
-- Server support for Windows and Mac
X
-- Network drive support for Windows and Mac
X
-- 24-hour phone technical support
X
-- Custom your-company.mozypro.com domain
X
-- Centralized billing, support, and administration
X
-- Encryption
All user data is encrypted locally with military-grade encryption prior to transfer via a 128-bit SSL connection. Users can choose a managed encryption key or choose a personal key for added security.
-- Data Centers
Data is stored in state-of-the-art data centers that employ the highest security standards and are SAS70 or ISO certified.
-- Near Continuous Data Protection
Mozy automatically detects and backs up new and changed files.
-- Version & Open File Support


Restore file versions up to 30 days in the past.

Mozy backs up all open and locked files, including Outlook PST files.

-- Features
Superior backup for one low price
Excellent customer support via live online chat
The ability to pause and resume uploads easily
Mozy only backs up new/changed file portions
Multiple restore options
-- Automatic or Scheduled Backups

Automatic backups take place while your computer is not in use. Scheduled backups can be performed daily or weekly at a specified time of day.
-- Block Level Incremental Backups
After the initial backup, Mozy only backs up new or changed portions of files. This saves bandwidth and ensures future backups are lightning fast.
-- Bandwidth Throttling
You decide how much of your bandwidth you want to dedicate to your backups so other higher priority services can run unimpeded.
-- Multiple Restore Options
Users can restore data via the Mozy software client, through the web, or by ordering a DVD restore. Windows users can also restore data via right-click or through the Mozy Virtual Drive.
-- Mozy Support Portal Access
Live Chat* with a support technician
Video tutorials
Mozy Community
Knowledge Base self-help articles
My Cases* support requests
-- SQL, Exchange & Network Drive Support

Mozy backs up common business applications running on Windows servers:

Online backup for your SQL and Exchange environments
Simple online administration console
Automatic or scheduled backups
The highest security standards with military-grade encryption
Server backup designed specifically for small businesses

-- Reports
Administrators may set up and run reports regarding the backup health of their account that will be sent automatically to their email address on a daily, weekly, or monthly basis
   
* MozyHome Free does not include personal support via Live Chat or My Cases. Phone support is only available to MozyPro customers at this time.
   

 

 

IDrive Pro (Business)

IDrive for Windows
IDrive Pro Business
   
-- Storage Space
Starts at 50 GB, goes up to 1000 GB and higher
-- Multiple Accounts and central administration
Backup up any number of computers in parallel to a single account. Additional accounts upto 100 can be added
-- Web Based Administration
Full support including Departments categorization
   
Features
 
   
-- True archiving
X
-- Continuous Backup
X
-- IDrive automatically recognizes the modified parts of files / folders and backs them up in real-time.
X
-- Mapped drive support
X
-- Open/Locked file backup support
X
-- Versioning
X
-- Block level incremental backups
X
-- Bandwidth throttle
X
-- No limit on the upload / download size
X
-- Notification on the status of scheduled backups
X
   
Ease-of-Use
 
   
-- Windows Explorer like interface for easy restore
X
-- Backup from Windows Explorer
X
-- Quick Search
X
-- Access of Backup/Restore log information from web
X
   
Application Support
 
   
-- Microsoft Windows 7, Windows Server 2008, Windows Vista, Windows Home Server, Windows Server 2003, Windows XP Home/Professional, Windows 2000 Advanced Server, Windows 2000 (Service pack 4)
X
-- Proxy Support
X
   
Security
 
   
-- Encryption on transfer
X
-- Encryption on storage
X
-- Support
Best - Priority Support
-- Performance
Best
   
* This comparison chart is not applicable for IDrive for Mac.  

 

 

FirstBackup

 
FirstBackup
FirstBackup Professional
Ease of Use
   
-- Automated, Unattended Online Backups
X
X
-- Multiple Backup Sets / Schedules
X
X
-- Automatic File Selection
X
X
-- Backup status e-mail alerts
X
X
     
Features & Performance
   
-- Byte-level Incremental Backups
X
X
-- Configurable Retention Period
Up to 2.75 Years
Up to 27.5 Years
-- Uncapped backup & restore speeds
X
X
-- File / Version-level Restore
X
X
-- System-level Restore
X
X
-- CD / DVD Archive Service
X
X
-- Web Restore
X
X
-- Open / Locked File Support
X
X
-- System State backups
X
X
-- Live SQL Server backups
X
-- Live Exchange Server backups
X
-- Live Active Directory Server backups
X
-- Local Redundancy
X
-- Backup to Local Media
X
-- Pause / Resume Backups
X
     
Platform Support
   
-- Windows Me, 2000 pro, XP
X
X
-- Windows Server 2000, 2003
X
X
-- Windows Vista
X
X
     
Technical Support
   
-- Free Support during business hours
X
X
-- Toll-Free phone
X
X
-- E-mail
X
X
-- Live Chat
X
X
-- Online Help
X
X
     
Encryption Security
   
-- Secret Encryption Key
X
X
-- 448-bit Blowfish
X
X
-- DES
X
-- Triple-DES
X
-- AES (128bit, 192bit, 256bit)
X
     
Secure Data Centers
   
-- Self-owned / non-shared secure facilities
X
X
-- Mirrored data center for backup redundancy
X
X
-- Fault-tolerant RAID storage arrays
X
X
-- Server redundancy with fail-over
X
X
-- Diverse Internet backbone connections
X
X
-- Secure firewalls
X
X
-- Environmental protection warning systems
X
X
-- Emergency power generation
X
X
-- Monitored 24x7x365
X
X
     
Centralized Administration
   
-- My.FirstBackup.com Admin Portal
X
X
-- Account Management
X
X
-- Sub-User (department) Management
X
X
-- Alert Management
X
X
     

 

 

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