Small Business Online Backup - Features
Feature break-down for the small business online backup providers MozyPro, IDrive Pro (Business), and FirstBackup. Typically these plans have better support than home versions of the same plan. Protect your business today!
MozyPro
| MozyHome Features | |
X |
|
| -- Automatic or scheduled backups | X |
| -- Local backup via Mozy 2xProtect™ | X |
| -- Submit tickets and chat live with technical support | X |
| -- File encryption during backup and storage | X |
| -- Bandwidth throttling | X |
| -- In-client, in-Windows, web-based, & DVD restores | X |
| -- Desktop/laptop support for Windows and Mac | X |
| -- Server support for Windows and Mac | X |
| -- Network drive support for Windows and Mac | X |
| -- 24-hour phone technical support | X |
| -- Custom your-company.mozypro.com domain | X |
| -- Centralized billing, support, and administration | X |
| -- Encryption | All user data is encrypted locally with military-grade encryption prior to transfer via a 128-bit SSL connection. Users can choose a managed encryption key or choose a personal key for added security. |
| -- Data Centers | Data is stored in state-of-the-art data centers that employ the highest security standards and are SAS70 or ISO certified. |
| -- Near Continuous Data Protection | Mozy automatically detects and backs up new and changed files. |
| -- Version & Open File Support |
Mozy backs up all open and locked files, including Outlook PST files. |
| -- Features | Superior backup for one low price Excellent customer support via live online chat The ability to pause and resume uploads easily Mozy only backs up new/changed file portions Multiple restore options |
| -- Automatic or Scheduled Backups | Automatic backups take place while your computer is not in use. Scheduled backups can be performed daily or weekly at a specified time of day. |
| -- Block Level Incremental Backups | After the initial backup, Mozy only backs up new or changed portions of files. This saves bandwidth and ensures future backups are lightning fast. |
| -- Bandwidth Throttling | You decide how much of your bandwidth you want to dedicate to your backups so other higher priority services can run unimpeded. |
| -- Multiple Restore Options | Users can restore data via the Mozy software client, through the web, or by ordering a DVD restore. Windows users can also restore data via right-click or through the Mozy Virtual Drive. |
| -- Mozy Support Portal Access | Live Chat* with a support technician Video tutorials Mozy Community Knowledge Base self-help articles My Cases* support requests |
| -- SQL, Exchange & Network Drive Support | Mozy backs up common business applications running on Windows servers: Online backup for your SQL and Exchange environments |
| -- Reports | Administrators may set up and run reports regarding the backup health of their account that will be sent automatically to their email address on a daily, weekly, or monthly basis |
| * MozyHome Free does not include personal support via Live Chat or My Cases. Phone support is only available to MozyPro customers at this time. | |
IDrive Pro (Business)
IDrive for Windows |
IDrive Pro Business |
| -- Storage Space | Starts at 50 GB, goes up to 1000 GB and higher |
| -- Multiple Accounts and central administration | Backup up any number of computers in parallel to a single account. Additional accounts upto 100 can be added |
| -- Web Based Administration | Full support including Departments categorization |
Features |
|
| -- True archiving | X |
| -- Continuous Backup | X |
| -- IDrive automatically recognizes the modified parts of files / folders and backs them up in real-time. | X |
| -- Mapped drive support | X |
| -- Open/Locked file backup support | X |
| -- Versioning | X |
| -- Block level incremental backups | X |
| -- Bandwidth throttle | X |
| -- No limit on the upload / download size | X |
| -- Notification on the status of scheduled backups | X |
Ease-of-Use |
|
| -- Windows Explorer like interface for easy restore | X |
| -- Backup from Windows Explorer | X |
| -- Quick Search | X |
| -- Access of Backup/Restore log information from web | X |
Application Support |
|
| -- Microsoft Windows 7, Windows Server 2008, Windows Vista, Windows Home Server, Windows Server 2003, Windows XP Home/Professional, Windows 2000 Advanced Server, Windows 2000 (Service pack 4) | X |
| -- Proxy Support | X |
Security |
|
| -- Encryption on transfer | X |
| -- Encryption on storage | X |
| -- Support | Best - Priority Support |
| -- Performance | Best |
| * This comparison chart is not applicable for IDrive for Mac. |
FirstBackup
FirstBackup |
FirstBackup Professional |
|
| Ease of Use |
||
| -- Automated, Unattended Online Backups | X |
X |
| -- Multiple Backup Sets / Schedules | X |
X |
| -- Automatic File Selection | X |
X |
| -- Backup status e-mail alerts | X |
X |
Features & Performance |
||
| -- Byte-level Incremental Backups | X |
X |
| -- Configurable Retention Period | Up to 2.75 Years |
Up to 27.5 Years |
| -- Uncapped backup & restore speeds | X |
X |
| -- File / Version-level Restore | X |
X |
| -- System-level Restore | X |
X |
| -- CD / DVD Archive Service | X |
X |
| -- Web Restore | X |
X |
| -- Open / Locked File Support | X |
X |
| -- System State backups | X |
X |
| -- Live SQL Server backups | X |
|
| -- Live Exchange Server backups | X |
|
| -- Live Active Directory Server backups | X |
|
| -- Local Redundancy | X |
|
| -- Backup to Local Media | X |
|
| -- Pause / Resume Backups | X |
|
Platform Support |
||
| -- Windows Me, 2000 pro, XP | X |
X |
| -- Windows Server 2000, 2003 | X |
X |
| -- Windows Vista | X |
X |
Technical Support |
||
| -- Free Support during business hours | X |
X |
| -- Toll-Free phone | X |
X |
X |
X |
|
| -- Live Chat | X |
X |
| -- Online Help |
X |
X |
Encryption Security |
||
| -- Secret Encryption Key | X |
X |
| -- 448-bit Blowfish | X |
X |
| -- DES | X |
|
| -- Triple-DES | X |
|
| -- AES (128bit, 192bit, 256bit) | X |
|
Secure Data Centers |
||
| -- Self-owned / non-shared secure facilities | X |
X |
| -- Mirrored data center for backup redundancy | X |
X |
| -- Fault-tolerant RAID storage arrays | X |
X |
| -- Server redundancy with fail-over | X |
X |
| -- Diverse Internet backbone connections | X |
X |
| -- Secure firewalls | X |
X |
| -- Environmental protection warning systems | X |
X |
| -- Emergency power generation | X |
X |
| -- Monitored 24x7x365 | X |
X |
Centralized Administration |
||
| -- My.FirstBackup.com Admin Portal | X |
X |
| -- Account Management | X |
X |
| -- Sub-User (department) Management | X |
X |
| -- Alert Management | X |
X |
Backup System Feature Charts
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